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The new best-seller Recruiting in the Age of Googlization (paperbook and Kindle)

is now available on Amazon, Barnes & Noble, and other bookstores.

Jul 1, 2020

Do you think sheltering in place and working from home is tough? Imagine finding yourself in the world’s most extreme workplace, experiencing a plane crash, living in a constant blizzard with temperatures that hover about -35 degrees, and “seeing” nothing but darkness for 6 months...and that wasn’t the toughest...


Jun 17, 2020

Delivering a positive customer service has always garnered a lot of attention. But then the SHIFT hit our plans. COVID-19 was the last straw. Every company, customer, employee, supplier, and vendor is now grieving over the death of Normal and re-prioritizing the future. “Experience Rules,” says our Geeks Geezers and...


May 13, 2020

Success will not be measured the same way in the New Normal as it was just a few months ago. Hopefully that’s a good thing. Recovering from the pandemic stronger and better will require more grace, more compassion, more empathy, more humanity, according to our guest Julie Ann Sullivan. From interviews with over 60...


Apr 8, 2020

Is there anyone on this planet that would question that navigating the pandemic has been disruptive, uncomfortable, stressful, and downright confusing? It’s no surprise then that we’re all chomping at the bit to reopen for business. Unfortunately, this road back-to-normal will be anything but usual. For starters,...


Mar 11, 2020

Our health and wellbeing are being severely tested. Personal stress levels are in overdrive, or as we like to say on Geeks Geezers and Googlization, the SHIFT is hitting a lot of plans. Just minutes before this episode, WHO declared Covid-19 a pandemic. The stock market fell into bear territory. More conferences and...